Terms of Service
Leaserly Effective Date: August 17, 2026 Last Updated: September 22, 2026
Please read these Terms of Service ("Terms") carefully before using Leaserly. By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use Leaserly.
1. About Leaserly
Leaserly ("Company," "we," "us," or "our") operates a software-as-a-service platform that enables landlords and tenants to communicate, manage maintenance requests, share calendars, store lease documents, and exchange property-related information ("Service"). The Service also includes tools for tracking and collecting rent, managing security deposits and deposit disputes, proposing payment plans, issuing late-fee and pay-or-quit notices, recording lease violations, capturing electronic signatures on documents (including signing requests sent to prospective tenants), uploading and verifying renter's insurance, recording emergency contacts, tracking prospective tenants, and exporting timestamped transcripts of tenant communications and activity, and AI-powered tools that review leases for risk, detect potential unauthorized short-term rental listings, and estimate market rent and generate rent-increase notices, and screen applicant financial documents (such as pay stubs, bank statements, and tax returns) for signs of fraud or digital alteration, and generate AI summaries of applicant tenant screening reports (such as credit, background, and eviction reports obtained from third-party screening providers like TransUnion SmartMove). The Service is accessible via our website and mobile applications.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract to use the Service. By using Leaserly, you represent and warrant that you meet these requirements. The Service is intended for use in the United States only.
3. Account Registration
3.1 Account Types
Leaserly offers two account types: Landlord Accounts and Tenant Accounts. Landlords pay a subscription fee per building; tenants access the Service at no charge when invited by a landlord.
3.2 Accuracy
You agree to provide accurate, current, and complete information when creating your account and to keep this information updated. You are responsible for all activity that occurs under your account.
3.3 Security
You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately at legal@leaserly.com if you suspect unauthorized use of your account. We are not liable for any loss resulting from unauthorized access due to your failure to secure your credentials.
3.4 One Account Per User
You may not create multiple accounts, share accounts, or allow others to use your account.
4. Subscription, Fees, and Payment
4.1 Landlord Subscriptions
Landlord accounts are billed on a per-building basis at the rate displayed at the time of purchase. Subscriptions renew automatically on a monthly basis unless cancelled.
4.2 Billing
By providing a payment method, you authorize us to charge your payment method for all fees due. All fees are in US dollars and are non-refundable except as required by law or as expressly stated in these Terms.
4.3 Price Changes
We may change our subscription pricing at any time. We will provide at least 30 days' notice of any price increase via email or in-app notification. Continued use of the Service after the effective date of a price change constitutes your acceptance of the new price.
4.4 Free Trials
We may offer free trials at our discretion. At the end of a free trial period, your account will automatically convert to a paid subscription unless you cancel before the trial ends.
4.5 Cancellation
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until the end of the paid period.
4.6 Late Payments
We reserve the right to suspend or terminate your account for non-payment. Reactivation may require payment of all past-due amounts.
5. Acceptable Use
5.1 Permitted Uses
You may use the Service only for lawful purposes in connection with landlord-tenant communication and property management.
5.2 Prohibited Conduct
You agree not to:
- Use the Service to harass, threaten, discriminate against, or harm any person
- Violate any applicable fair housing law, landlord-tenant law, or other applicable law or regulation
- Upload, transmit, or share content that is unlawful, defamatory, obscene, fraudulent, or invasive of another's privacy
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Use the Service to send spam, unsolicited messages, or automated communications not authorized by us
- Attempt to gain unauthorized access to any part of the Service or any other system or network
- Reverse engineer, decompile, or disassemble any part of the Service
- Use automated bots, scrapers, or other tools to access or collect data from the Service without our written consent
- Interfere with or disrupt the integrity or performance of the Service
5.3 Compliance with Housing Laws
Landlords are solely responsible for ensuring their use of the Service complies with all applicable federal, state, and local landlord-tenant laws, fair housing laws, and privacy laws. Leaserly does not provide legal advice.
6. User Content
6.1 Your Content
You retain ownership of all documents, messages, photos, and other content you upload or transmit through the Service ("User Content"). By submitting User Content, you grant Leaserly a limited, non-exclusive, royalty-free license to store, display, and transmit your User Content solely as necessary to provide the Service to you.
6.2 Responsibility
You are solely responsible for all User Content you submit. You represent and warrant that you have all rights necessary to grant the license above and that your User Content does not violate any third-party rights or applicable law.
6.3 Removal
We reserve the right to remove any User Content that we determine, in our sole discretion, violates these Terms or is otherwise harmful.
7. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at leaserly.com/privacy to understand our data practices.
8. Intellectual Property
8.1 Our IP
The Service, including its software, design, text, graphics, and all other content (excluding User Content), is owned by Leaserly and protected by copyright, trademark, and other intellectual property laws. You receive a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose.
8.2 Feedback
If you provide us with suggestions, ideas, or feedback about the Service ("Feedback"), you grant us an irrevocable, perpetual, royalty-free license to use and incorporate that Feedback into our products and services without any obligation to you.
9. DMCA / Copyright Takedown
Leaserly respects intellectual property rights. If you believe that content on the Service infringes your copyright, please send a notice to our designated agent at:
DMCA Agent Leaserly Email: legal@leaserlyapp.com
Your notice must include: (1) identification of the copyrighted work claimed to be infringed; (2) identification of the material claimed to be infringing and its location on the Service; (3) your contact information; (4) a statement that you have a good faith belief that the use is not authorized; (5) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf; and (6) your physical or electronic signature.
We will respond to valid notices in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512).
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.
LEASERLY DOES NOT PROVIDE LEGAL, FINANCIAL, OR PROPERTY MANAGEMENT ADVICE. NOTHING ON THE SERVICE CONSTITUTES LEGAL ADVICE, AND YOU SHOULD CONSULT A QUALIFIED ATTORNEY FOR LEGAL QUESTIONS RELATED TO YOUR LANDLORD-TENANT RELATIONSHIP.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEASERLY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.
IN NO EVENT SHALL LEASERLY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO LEASERLY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
12. Indemnification
You agree to indemnify, defend, and hold harmless Leaserly and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any applicable law or the rights of any third party.
13. Dispute Resolution — Arbitration and Class Action Waiver
13.1 Informal Resolution
Before initiating formal proceedings, you agree to contact us at legal@leaserly.com and attempt to resolve the dispute informally for at least 30 days.
13.2 Binding Arbitration
If the dispute is not resolved informally, you and Leaserly agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service through binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, rather than in court. The arbitration will take place in San Francisco, California, or remotely if both parties agree.
13.3 Class Action Waiver
YOU AND LEASERLY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any class or representative proceeding.
13.4 Exceptions
Either party may seek emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration. Nothing in this section prevents either party from filing a complaint with a relevant government agency.
13.5 Opt-Out
You may opt out of this arbitration agreement by sending written notice to legal@leaserly.com within 30 days of first accepting these Terms. Your opt-out notice must include your name, address, and account email address.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. For any matters not subject to arbitration, you and Leaserly consent to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.
15. Termination
15.1 By You
You may terminate your account at any time by contacting us or using the account deletion feature in your settings.
15.2 By Us
We may suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms, if required by law, or if we discontinue the Service. Upon termination, your right to use the Service immediately ceases.
15.3 Effect of Termination
Upon termination, we may delete your account data in accordance with our Privacy Policy. Provisions of these Terms that by their nature should survive termination will survive, including Sections 8, 10, 11, 12, 13, and 14.
16. Electronic Signatures and Documents
16.1 Electronic Signature Requests
Leaserly allows landlords to request electronic signatures on documents from tenants and from prospective tenants who do not yet have an account ("External Signers"). When a landlord sends a signing request, Leaserly generates a unique, time-limited signing link that is delivered to the intended signer. Anyone with access to that link may view and sign the associated document, so you are responsible for sending signing links only to the intended recipient and for keeping the link confidential.
16.2 Effect of Electronic Signatures
By applying your electronic signature through the Service, you acknowledge that you intend to sign the associated document and that your electronic signature has the same legal effect as a handwritten signature to the extent permitted by applicable law, including the Electronic Signatures in Global and National Commerce Act (ESIGN, 15 U.S.C. § 7001 et seq.) and the Uniform Electronic Transactions Act (UETA) as adopted in your jurisdiction. Leaserly records the date, time, and signer identity associated with each signature and may generate a signed PDF copy for the parties' records.
16.3 No Legal Advice
Leaserly facilitates the exchange and signing of documents but does not review, approve, or provide legal advice regarding any document. You are solely responsible for the content of any document you upload or sign and for ensuring it complies with applicable law. You should consult a qualified attorney regarding the legal sufficiency of any document.
16.4 Document Accuracy and Authority
By uploading or signing a document through the Service, you represent that the document is accurate, that you have the authority to upload or sign it, and that doing so does not violate any law or the rights of any third party.
17. Legal Notices, Late Fees, and Enforcement Tools
17.1 Notice Generation
Leaserly provides tools that allow landlords to generate notices, including late-fee notices, pay-or-quit notices, rent-increase notices, and lease-violation records, based on information the landlord enters and on state-law reference data Leaserly maintains. Any state-law references, late-fee calculations, grace periods, or notice periods provided by the Service are informational only and may be incomplete or out of date.
17.2 No Legal Advice; Landlord Responsibility
Notices generated through the Service are templates and do not constitute legal advice or a substitute for legal counsel. Landlords are solely responsible for verifying that any notice complies with applicable state and local law, that late-fee amounts and grace periods are correct, and for lawfully serving any notice in the manner required by their jurisdiction. Leaserly does not file, serve, or enforce any notice on your behalf.
17.3 Payment Plans and Deposit Disputes
Payment plans proposed through the Service are offers between the landlord and tenant; Leaserly does not guarantee acceptance or enforce collection. Security deposit dispute breakdowns and deductions recorded in the Service are documentation tools only and do not determine the parties' legal rights or obligations regarding deposits, which are governed by applicable law and the parties' lease.
18. AI-Powered Tools
Leaserly offers optional AI-powered tools for landlords, including AI Lease Review, AI Subletting and Airbnb Detection, the AI Rent Estimator, AI Document Fraud Screening, and AI Tenant Screening. The following terms apply to these tools.
18.1 AI Lease Review
The AI Lease Review feature analyzes lease documents you upload and flags potential risks, missing clauses, and state-specific compliance concerns using an automated language model. The review is informational only, may be incomplete or inaccurate, and does not constitute legal advice. You are solely responsible for reviewing any lease and consulting a qualified attorney before relying on the analysis.
18.2 AI Subletting and Airbnb Detection
The AI Subletting and Airbnb Detection feature searches publicly available rental listings on third-party platforms (such as Airbnb, Vrbo, Craigslist, Zillow, and Apartments.com) for listings that may match your property address. Results are generated by an automated system and may include false matches or miss existing listings. A detected listing does not by itself prove that a tenant has violated a lease; you are responsible for independently verifying any match before taking action, and for ensuring any lease-violation notice complies with applicable law and your lease.
18.3 AI Rent Estimator and Rent-Increase Notices
The AI Rent Estimator generates a market rent estimate range and a suggested rent and increase amount based on unit details you enter and publicly available comparable rental listings sourced from third-party platforms. Estimates are automated, may be inaccurate, and are not an appraisal or professional valuation. The tool also provides a state rent-increase notice period for your reference; this reference may be incomplete or out of date. Rent-increase notices generated through the Service are templates and do not constitute legal advice. You are solely responsible for verifying the estimate, the required notice period, and the lawful amount and timing of any increase, and for serving any notice in the manner required by your jurisdiction.
18.4 AI Document Fraud Screening
The AI Document Fraud Screening feature analyzes financial documents you upload (such as pay stubs, bank statements, and tax returns) and flags potential signs of digital alteration, fabrication, or generation using AI tools. A screening result is an automated assessment only: it may be incomplete or inaccurate, and it is not proof that a document is genuine or fraudulent. Leaserly is not a consumer reporting agency, and fraud screening results are not a consumer report under the Fair Credit Reporting Act (FCRA). You are solely responsible for independently verifying applicant information with primary sources (such as employers, banks, or tax authorities) before making any decision, and for complying with all applicable fair housing, fair credit reporting, and anti-discrimination laws when evaluating applicants. By uploading a document for screening, you represent that you have the legal right to possess and submit that document, including any consents required under applicable law.
18.5 AI Tenant Screening
The AI Tenant Screening feature summarizes applicant screening reports (such as credit, background, and eviction reports) that you obtain from a third-party screening provider and upload to the Service, and provides an advisory leasing recommendation. Leaserly does not obtain, order, or generate screening reports; your relationship with your screening provider, including applicant authorization and payment, is solely between you and that provider. The AI summary and recommendation are automated assessments that may be incomplete or inaccurate. They are not a consumer report, Leaserly is not a consumer reporting agency, and the summary and recommendation are not subject to or a substitute for compliance with the Fair Credit Reporting Act (FCRA) or any similar law. The summary is a decision aid, not a decision: you are solely responsible for reading the underlying report, verifying the summarized information against it, complying with the FCRA and applicable fair housing and anti-discrimination laws (including providing any required adverse action notice if you deny, or take other adverse action on, an applicant based in whole or in part on a screening report), and making your own leasing decision. By uploading a screening report, you represent that you have a permissible purpose and the legal right to possess and submit that report, including any consents required under applicable law.
18.6 Third-Party Data; No Warranty
AI tools rely on third-party data sources and automated models that may be incomplete, outdated, or incorrect. We do not guarantee the accuracy, completeness, or availability of any AI-generated output. You must independently verify all AI-generated information before acting on it.
19. Payment Processing
19.1 Payment Processor
Leaserly does not process, hold, transmit, store, or have access to any payment card data, bank account information, or funds transferred between landlords and tenants through the Service. All payment processing functionality available through Leaserly is provided by Stripe, Inc. ("Stripe"), a third-party payment processor. By using any payment features within Leaserly, you agree to be bound by Stripe's Terms of Service and Privacy Policy, available at stripe.com/legal and stripe.com/privacy.
19.2 Stripe Connect
Leaserly uses Stripe Connect to facilitate direct payments between landlords and tenants. Under this arrangement:
- Landlords create and maintain their own Stripe Connect account directly with Stripe
- Tenants submit payments directly to the landlord's Stripe Connect account
- Funds are transmitted directly from the tenant's payment method to the landlord's connected bank account
- Leaserly does not at any time receive, hold, control, or transmit funds on behalf of any user
- Leaserly is not a party to any payment transaction between a landlord and a tenant
- Stripe, not Leaserly, is the licensed money transmitter for all transactions facilitated through the Service
19.3 No Leaserly Wallet or Escrow
Leaserly does not operate a wallet, escrow account, or any other mechanism for holding funds on behalf of users. All funds move directly between the tenant's payment source and the landlord's Stripe Connect account. Leaserly receives no funds at any point in the transaction flow.
19.4 Platform Fee
Leaserly may charge a platform service fee on transactions processed through the Service. This fee is disclosed at the time of payment and is collected by Stripe on Leaserly's behalf directly from the transaction. The platform fee does not constitute money transmission by Leaserly.
19.5 Stripe Account Requirements
To use payment features, landlords must create a Stripe Connect account and complete Stripe's identity verification and bank account verification process. Leaserly does not control Stripe's account approval process and is not responsible for any decision by Stripe to approve, decline, suspend, or terminate a landlord's Stripe Connect account. Landlords are solely responsible for maintaining their Stripe Connect account in good standing.
19.6 Payment Disputes and Chargebacks
All payment disputes, refund requests, and chargeback proceedings are handled directly by Stripe in accordance with Stripe's policies. Leaserly is not responsible for resolving payment disputes between landlords and tenants, and has no ability to reverse, refund, or otherwise alter completed transactions. Landlords and tenants must contact Stripe directly for payment-related disputes.
19.7 Failed Payments
Leaserly will notify the relevant parties when a payment fails or is returned. Leaserly is not responsible for failed, returned, or declined payments and has no obligation to ensure that any payment is successfully processed. Landlords are responsible for pursuing any unpaid rent through the appropriate legal channels.
19.8 Data Sharing with Stripe
By using payment features within Leaserly, you authorize Leaserly to share information necessary to facilitate your Stripe Connect account setup and payment processing, including your name, email address, and property information. Stripe's collection and use of your personal and financial information is governed by Stripe's Privacy Policy and is not subject to this Privacy Policy.
19.9 Tax Obligations
Landlords are solely responsible for determining and fulfilling any tax obligations arising from rental income received through the Service. Stripe may issue tax forms including IRS Form 1099-K to landlords who meet applicable thresholds. Leaserly does not provide tax advice and is not responsible for any tax obligations of any user.
19.10 Availability
Payment processing features are subject to availability and may not be accessible in all jurisdictions. Leaserly reserves the right to modify, suspend, or discontinue payment processing features at any time without notice.
This section should be read in conjunction with Section 10 (Disclaimer of Warranties) and Section 11 (Limitation of Liability) of these Terms of Service. Leaserly's liability in connection with payment processing is limited to the maximum extent permitted by applicable law.
20. Prospective Tenants and External Recipients
Certain features — such as document signing requests — may be extended to individuals who are not registered users of the Service, including prospective tenants. By using these features, you authorize Leaserly to send communications (including emails and signing links) to the recipient you identify. You represent that you have the right to contact the recipient for the purpose intended and that you will comply with applicable laws when doing so. Recipients who are not registered users are not bound by these Terms, but their use of the signing link constitutes consent to the e-signature terms in Section 16.
21. Transcripts and Records
Leaserly allows landlords to export timestamped PDF transcripts summarizing a tenant's communications, maintenance activity, notices, payment plans, deposit disputes, late fees, and document signatures on file. Transcripts are generated from data stored in the Service at the time of export and are provided for the landlord's recordkeeping. You are responsible for handling exported transcripts in accordance with applicable privacy laws and for ensuring their accuracy before relying on them in any legal or administrative proceeding.
22. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or prominent in-app notice at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the revised Terms.
23. Miscellaneous
17.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Leaserly regarding the Service and supersede all prior agreements.
17.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
17.3 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
17.4 Assignment
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
17.5 Force Majeure
Leaserly will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control.
24. Contact Us
If you have questions about these Terms, please contact us at:
Leaserly Email: legal@leaserlyapp.com Website: leaserlyapp.com
These Terms of Service were last updated on September 22, 2026. By using Leaserly, you acknowledge that you have read, understood, and agree to be bound by these Terms.